Business Resilience Program

Strategies for building resilience are ongoing challenges for general practices and other private primary health providers, often exacerbated in changing environments brought on by pandemics, regulatory changes and workforce availability.

Murray PHN is committed to supporting practices across the catchment to build their business viability through the establishment of the Business Resilience Program; 'Insight, Learn, Develop'.

The Program is open to all practice staff. It launched in April 2021 and provides opportunities for general practices to build on their business and develop as high performing practices.

In order to maximise learning, we encourage practices to participate in the webinar series in conjunction with the small group learning section. Part three will only be available to practices who have participated in part two of the Program.

Webinar series

Partnering with leading business consultants - Medical Business Services, Medicoach, Train IT Medical and Larter Consulting - Murray PHN delivered three interactive webinars that covered:

Setting the scene for business viability | 21 April

This recorded webinar shared early learnings from the COVID vaccination rollout, and discussed the clinic domains that impact on practice viability including: infrastructure, staff, planning, communication and service innovation.

 

Using digital technology to enhance business and health outcomes | Thursday 6 May

How data and technology can be used to streamline practice efficiencies and patient engagement, leading to better business and health outcomes.

  • This webinar has been made into an eLearning course and uploaded to the Train IT Medical Online Learning Management System.
  • Click here to login or sign up, and enter the PHN Group Code: MURRAYPHN-DATA2021
  • Click on 'My Courses' to access and to download the PowerPoint click on the 'Materials' tab.
  • A certificate will be available on completion.
  • If you need any assistance, please email: help@trainitmedical.com.au

 

Improving business viability by changing roles and retaining staff | Wednesday 19 May

Learn and share how some practices are reconfiguring workforce roles to assist staff retention and how additional revenue can be attracted.

  • This webinar has been made into an eLearning course and uploaded to the Train IT Medical Online Learning Management System.
  • Click here to login or sign up, and enter the PHN Group Code: MURRAYPHN-DATA2021
  • Click on 'My Courses' to access and to download the PowerPoint click on the 'Materials' tab.
  • A certificate will be available on completion.
  • If you need any assistance, please email: help@trainitmedical.com.au

 

Small group learning program

Murray PHN has engaged Medical Business Services to work with practices in the Murray PHN region to develop, consolidate and elevate management skills. Apply early to take up this offer as places are limited.

The Practice Management Small Group Learning Program provides participants with the opportunity to access self-paced learning modules, be a part of a small group learning environment and receive individual consultation on practice specific issues. Once enrolled, registrants have access to this program for 1 year. Here is the calendar of small group learning sessions.

Practices in the Murray PHN region may enrol a maximum of two staff members in up to two topics each – consisting of both self-paced eLearning module and small group workshops. Places are limited and allocated to eligible participants as received.

 

One-on-one consultation

Later in 2021, practices will have further opportunity to apply and receive one-on-one consultation to address a specific business challenge within their practice.

Contact details

If you would like more information, you can contact our workforce development team at: educationandnetworks@murrayphn.org.au