COVID-19 help and advice for the community
The threat of COVID-19 isn't over. Everyone must continue to maintain the appropriate steps to protect themselves and others from coronavirus.
The steps everyone can take to reduce the risk:
- Stay at home if you feel sick and get tested, isolating until you receive negative results.
- Maintain a safe physical distance of at least 1.5 metres between others, but if this cannot be done then continue to wear a mask.
- Wash your hands often with soap and running water, for at least 20 seconds. Paper towel is best used for drying them and continue to use hand-sanitiser when out and about.
- Try not to touch your eyes, nose or mouth.
- Cover your nose and mouth with a tissue when you cough or sneeze. If you don’t have a tissue cough or sneeze into your elbow.
- Clean and disinfect high touch surfaces particularly mobile phones regularly.
- Phone your doctor if you need medical attention but do not turn up to health services or call 000 if you have any symptoms.
- Any concerned member of the Victorian public can call the Coronavirus hotline for information and discuss further actions on 1800 675 398. The National Coronavirus Health Information Line is also available on 1800 020 080. If you require translating or interpreting services, call 131 450.
For more information and resources:
- Check your symptoms
- Download the COVIDSafe app to help identify when you are exposed to a person with COVID-19
- Find out what you can and can't do in your state or territory
- Financial support for coronavirus
- Local COVID-19 assessment and respiratory clinics
- Looking after your mental health during the coronavirus outbreak
- Family violence crisis response and support during coronavirus
Click here for a collection of COVID-19 translated resources.
For community groups:
- Gayaa Dhuwi Aboriginal and Torres Strait Islander resources for staying healthy and strong during the coronavirus outbreak
- A message for pregnant women and their families
- How to support children during the COVID-19 pandemic
- Information sheet for people with Parkinson's
- COVID-19 tips for carers, families and friends of people living with Dementia
- COVID-19 Resources for Carers
- Information for people with disability
- Senior Australians can receive help with food, meals and grocery shopping through My Aged Care on 1800 200 422 and support through the new Older Persons COVID-19 Support Line 1800 171 866. Online and phone ‘visits’ can be arranged through the Community Visitors Scheme or by calling the FriendLine 1800 424 287.