Running COVAX Clinics

Running COVAX Clinics

This webpage contains information and resources for COVID-19 vaccine providers for setting up and delivering COVID-19 vaccination clinics.

Key contacts

For questions regarding ordering, CVAS, dose allocations, and vaccine stock transfer please contact the Vaccine Operations Centre (VOC) via phone 1800 318 208 (7am-10pm) or email: COVID19VaccineOperationsCentre@health.gov.au

Murray PHN webinar on "Vaccination Clinics: Practice expansion, sustainability and effectiveness – lessons learned" available to view here.

Running your clinic

Appointment booking systems

  • Appointment booking systems can be used to reduce administrative burden relating to patient vaccination bookings and collecting patient information.
  • Hot Doc COVID-19 Vaccine Hub for Practices, including FAQs
  • General practices without an online booking platform can use the Commonwealth Booking Platform (CBP) at no cost. The CBP is a COVID-19 vaccination booking system that is specifically designed for COVID-19 vaccines and complies with government requirements for accessibility, privacy and security. For more information visit the CBP website or email CV19@health.gov.au

 

Assertive outreach

  • Practices are encouraged to use assertive outreach strategies to make contact with people in priority groups including Aboriginal and Torres Strait Islander people to offer COVID-19 vaccination, including:
    • Searching patient databases to identify people based on key demographics and conditions. PenCS CAT recipes are available to assist with this identification - CAT recipes
    • Contacting the regional Disability Liaison Officer to develop an accessible access pathway for people with disability (information and flyers available here).
    • Contacting local community groups and organisations to advertise vaccination clinics or offer a designated clinic time/day.
    • Offering a home-based vaccination
  • Practices can inform the public of which COVID-19 vaccines they are administering through social media and webpage promotions, and through direct patient communications.
  • Communicating about COVID-19 vaccines - TGA
  • Updated provider kit for general practice
  • Vaccine provider social media tiles
  • Murray PHN COVID-19 vaccination campaign is available here

 

Clinic setup

MBS, PIP and other funding

 

Off-site clinics

 

 

Planning for excess doses

An administered vaccine is better than a wasted vaccine

Excess dose policy

  • The Commonwealth Government excess dose policy outlines strategies for preventing vaccine wastage including by keeping a waiting list and vaccinating general practice staff or other people in or around the site.
  • General practices can administer vaccines to people who do not meet the Commonwealth Government eligibility to minimise wastage and/or if practices have excess doses that are close to expiration.
  • Practices should note and plan for second doses for any individuals receiving the excess doses.

Transfer of vaccine stock

 

  • Primary care COVID-19 vaccine providers including general practices, CVCs, ACCHOs and pharmacies can transfer excess vaccine stock to another participating/approved site, as long as both sites agree to the transfer, cold chain integrity is maintained and the transfer is recorded in CVAS.
  • Contact practices in your geographic area to see if a transfer can be made locally. Refer to the list of primary care COVID-19 vaccine providers on the Murray PHN COVAX webpage to locate a site for the transfer – vaccination clinics by region. Email covax@murrayphn.org.au if assistance is required.
  • Call VOC 1800 318 208 to transfer excess stock to a State Vaccination Hub.
  • For more information about transfers between sites, click here.
  • For advice on cold chain management and use of coolers/eskys, see National vaccine storage guidelines resource collection "Strive for Five" - Australian Government
  • Refer to our FAQs page for more detail

 

Clinical resources

Vaccine information

 

Side effects and adverse events

 

Vaccinating during an outbreak

Staying up-to-date

Continuing vaccinations

 

 

Outbreak planning and practice management

 

Key patient resources

 

Shared decision-making guides for COVID-19 vaccination

 

Supports for people with a disability

 

FAQs

Page last updated 11 November 2021