Appointment booking systems

• Appointment booking systems can be used to reduce administrative burden relating to patient vaccination bookings and collecting patient information.
• Hot Doc COVID-19 Vaccine Hub for Practices, including FAQs
• EVA (Easy Vaccine Access) Callback Service has been developed to help people who struggle to navigate vaccine booking systems - more information

VCF Connect

• VCF Connect is the platform used to update your site's listing on the Vaccine Clinic Finder (VCF), including adding new vaccine types, changing contact details and opening hours, and enabling online bookings
• All vaccinating sites were sent an email with a link to register for VCF Connect. If you are having trouble accessing the platform email CV19.Products@health.gov.au, or call 1800 316 375

Clinic setup

• COVID-19 vaccination clinic set up must meet the Commonwealth Government site requirements outlined in your on-boarding and information packs .
• Clinical guidance on use of COVID-19 vaccine in Australia - ATAGI
• For advice on cold chain management and storage, see National vaccine storage guidelines resource collection "Strive for Five" - Australian Government
• For advice on clinical governance, see Murray HealthPathways COVID-19 information
• COVID-19 vaccines campaign advertisements - Commonweath Government

MBS, PIP and other funding

• Medicare support for COVID-19 vaccinations (1 February 2023)
• MBS COVID-19 Vaccine Support Services MBS Note AN.44.1
• MBS Telehealth services

Off-site clinics

• Medicare support for COVID-19 vaccinations
• Pop-up clinics, clinical guidance for off-site vaccination clinics.
• CVAS - In Reach Vaccination Reporting - a guide to reporting on in-reach clinics in a residential aged care or disability care facility

Stock reporting in CVAS

• It is mandatory for vaccinating sites to complete delivery acceptance, stock management and vaccine wastage reports in the COVID-19 Vaccine Administrative System (CVAS)
• These reports include number of doses administered, major or minor wastage, stock transfers and expiring stock
• New orders will not be accepted until this report is complete
• Guidance document

Transfer of vaccine stock

• Primary care COVID-19 vaccine providers including general practices, CVCs, ACCHOs and pharmacies can transfer excess vaccine stock to another participating/approved site, as long as both sites agree to the transfer, cold chain integrity is maintained and the transfer is recorded in CVAS.
• Contact practices in your geographic area to see if a transfer can be made locally. Refer to the list of primary care COVID-19 vaccine providers on the Murray PHN COVAX webpage to locate a site for the transfer – vaccination clinics by region. Email covax@murrayphn.org.au if assistance is required.
• For more information about transfers between sites, click here.
• For advice on cold chain management and use of coolers/eskys, see National vaccine storage guidelines resource collection "Strive for Five" - Australian Government
• Refer to our FAQs page for more detail

Shared decision-making guides for COVID-19 vaccination

• First Nations COVID-19 vaccine shared-decision making model and resource pack
• Women who are pregnant, breastfeeding or planning pregnancy
• Frail older people, including those in residential aged care facilities
• People receiving palliative care or end-of-life care
• People with immunocompromise

Supports for people with a disability

• People living in Victoria who require a home-based COVID vaccination can access this service via this vaccination request through Murray PHN, by calling the COVID-19 hotline 1800 675 398, or referral via a Disability Liaison Officer (list below) - more information
• AMAZE COVID-19 vaccination social scripts, click here
• COVID-19 Vaccine - National Disability Services webpage including proof of priority eligibility forms for people with disability and disability services staff
• Access COVID-19 vaccination support from Disability Liaison Officers:
  • Bendigo/Loddon Mallee:  DisabilityLiaison@bendigohealth.org.au 
  • Wangaratta/North East:  disability.support@nhw.org.au 
  • Shepparton/Goulburn Valley: disabilityliaison.officers@gvhealth.org.au 
  • Albury/Wodonga Health: disabilityliaison@awh.org.au
  • More information about Disability Liaison Officers is available here

FAQs

• COVID-19 vaccines ⁠–⁠ Is it true? - Australian Government Department of Health
• COVID-19 vaccine FAQs - National Centre for Immunisation Research and Surveillance
• COVID-19 Vaccine Rollout FAQs for the Disability Sector - National Disability Services
• COVID-19 vaccine FAQs for people with asthma - Asthma Australia
• COVID-19 vaccine FAQs for people affected by cancer - Cancer Australia
• COVID-19 vaccine FAQs for people with diabetes – Diabetes Australia