COVID care pathways

COVID care pathways

The COVID Positive Pathways (C+P) program is the Victorian statewide program for assessment and management of COVID-19 patients.

The new Victorian model of care began on 1 August and will run concurrently with the existing COVID Positive Pathways model during a transition period until 30 September.

The pathway is consumer-led, available to anyone who has a positive PCR or Rapid Antigen test result and calls the National Coronavirus Helpline (1800 020 080), operated by Healthdirect Australia (Healthdirect).

Based on National COVID-19 Clinical Evidence Taskforce Guidelines, patients are triaged to determine potential severity of their illness and whether they are eligible for antiviral treatments.

If a patient is considered at higher risk of developing severe disease or getting unwell, Healthdirect notifies the patient’s nominated GP via secure message (if in place) and phone call.

Healthdirect sends an SMS to the patient, advising that their GP or GPRC (general practice respiratory clinic) has been notified. The patient is then advised to contact the GP within two hours for further assessment.

A checklist has been provided by the Victorian Department of Health to assist with setup for the new program, to access it and other resources, click here.

Further information will be provided once received from the Department or contact, e:

Click here to access the COVID-19 Positive Community Care and Treatment HealthPathway and for all other support, e:

Hundreds of GPs, practice nurses, nurse practitioners and practice managers attended an important state-wide webinar on Monday 1 August, to hear experts speak about the changes and answer questions. If you missed the webinar, you can now watch the recording below.


Page last updated 4 August 2022