As practices become increasingly reliant on digital communication, the risks associated with this type of communication are becoming more apparent. These risks can include cyber threats, data loss and patient privacy.

Practice managers and other health professionals are invited to this session to help understand the processes and responsibilities in this space to assist your practice to manage this essential communication safely and minimise risks.

Agenda includes:

• Introductions
• Murray PHN updates
• Guest presenter Ruth Crompton, Avant, presentation (see below for bio)
• Q & A

Learning outcomes:

• Explain appropriate preparation and planning required for digital communication
• Identify key risks and how to minimise them when emailing patients
• Discuss the OAIC mandatory data breach requirements
• Explain the immediate action required if a cyber threat is suspected

Guest presenter: Ruth Crampton, PhD, MN clinical teaching, PGD Acute Clinical Nursing, BA education, RN. Manager, Member Education | Avant: Ruth has a nursing background and postgraduate qualifications in education. She has published research from her PhD and been the keynote speaker at several international health and nursing conferences. Her education experience has been varied in hospital, university and corporate environments. She has been in her current role at Avant for more than seven years. With a focus on promoting quality, safety and professionalism for the medical profession, her role involves coordinating medico-legal education including live events and online content and activities.

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