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Triage in general practice settings | fully booked

June 26, 2017 @ 10:30 am - 2:00 pm

Free

This event is for reception and administrative staff, practice managers and nurses.

Learning outcomes

  1. Describe triage in general practice settings
  2. Identify the need for robust practice 'systems' - policies, procedures and guidelines to support triage strategies for safe, quality care
  3. Describe effective communication strategies for telephone and face to face communication, including dealing with challenging behaviours
  4. Demonstrate an understanding of effective triage through discussion of case studies

Triage | Event invitation

Details

Date:
June 26, 2017
Time:
10:30 am - 2:00 pm
Cost:
Free
Event Categories:
, ,
Website:
www.murrayphn.org.au

Organiser

Murray PHN – North East
Phone
02 6041 0000
Email
educationandnetworks@murrayphn.org.au
View Organiser Website