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Triage in general practice settings | Bendigo

May 13 @ 5:30 pm - 9:00 pm

Non-clinical staff, such as receptionists, are usually the first port of call for patients accessing care in general practice. They make decisions about who receives an appointment that day, who needs immediate care, or who can wait until the next available appointment, but what guides their decisions?

This workshop outlines the robust systems and processes that support reception staff to safely and appropriately triage patients, based on RACGP standards. Participants explore the critical role of clinical staff supporting safe triage and how clinical and non-clinical teams should collaborate to ensure safe, quality care and avoid health, safety and medico-legal risks.

Click here for full details on the flyer

Click here to RSVP by 8 May

Organiser

Murray PHN – Central Victoria
Phone:
03 5441 7806
Email:
cvevents@murrayphn.org.au
Website:
https://www.murrayphn.org.au

Venue

Quality Hotel Lakeside
286 Napier Street
Bendigo, VIC 3550 Australia
+ Google Map
Phone:
03 5445 5300
Website:
https://www.lakesidehotel.com.au/