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Triage in general practice settings | Mildura

May 27, 2019 @ 5:30 pm - 9:00 pm

Non-clinical staff, such as receptionists, are usually the first port of call for patients accessing care in general practice. They make decisions about who receives an appointment that day, who needs immediate care, or who can wait until the next available appointment, but what guides their decisions?

This workshop outlines the robust systems and processes that support reception staff to safely and appropriately triage patients, based on RACGP standards. Participants explore the critical role of clinical staff supporting safe triage and how clinical and non-clinical teams should collaborate to ensure safe, quality care and avoid health, safety and medico-legal risks.

Click here for full details on the flyer

Click here to RSVP by 22 May


Murray PHN – North West
03 4040 4300
View Organiser Website


Mildura Golf Resort
287 Twelfth Street
Mildura, Victoria 3500 Australia
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