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Triage in general practice settings | Shepparton

July 4, 2018 @ 5:30 pm - 9:00 pm

Non-clinical (reception) staff are usually the first port of call for patients accessing care in general practice. They make decisions about who receives an appointment that day, who needs immediate care, or who can wait until the next available appointment, but what guides their decisions?

This workshop outlines the robust systems and processes that support reception staff to safely and appropriately triage patients, based on RACGP standards. Participants explore the critical role of clinical staff supporting safe triage and how clinical and non-clinical teams should collaborate to ensure safe, quality care and avoid health, safety and medico-legal risks.

Click here for more details on the flyer

RSVPs close Friday 29 June, to register click here


July 4, 2018
5:30 pm - 9:00 pm
Event Categories:
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Murray PHN – Goulburn Valley
03 5831 5399
View Organiser Website


Department of Rural Health
49 Graham Street
Shepparton, Victoria 3630 Australia
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