Practice Incentives Program










The new Practice Incentives Program (PIP) came into effect on 1 August 2019. It aims to support general practice activities, including continual improvements, quality care, enhanced capacity, and improved access and health outcomes for patients.

The PIP QI is designed for general practice to implement changes that are relevant to their patient population. This means a practice can focus on improving patient outcomes and access to care while also developing efficient business processes.

The new incentive aims to improve patient care in aspects such as management of chronic conditions, safety and performance.

PIPQ QI exception arrangement 

Note that due to COVID-19, the Department of Health has confirmed that upon the expiry of the PIP QI data exemption period of 31 July 2020, practices currently under exemption will have until 15 October 2020 (the data submission cut-off date for the November 2020 PIP QI quarter) to submit their PIP Eligible Data Set data to their PHN.

Should there be any concerns about not meeting the 15 October date, you must inform the Department by 30 September 2020. Questions can be emailed to the Practice Support Inbox e:

Exemption guidance materials:

Murray PHN PIP QI resources

To help you understand PIP QI, as well as the support and resources we can provide your practice, we have created the following:

Through the Community-led cancer screening program, funded by the Department of Health and Human Services, the development of a Cancer Screening Quality Improvement Tool Kit was commissioned by a consortium of three PHNs (Murray PHN, Western Victoria PHN, and North Western Melbourne PHN) to support ongoing quality improvement activities within general practice. Click the links below to download the toolkit:

Click the links below to download the toolkit in sections:

Murray PHN GP Data Report

Practices will be supported to access a GP Data Report that demonstrates practice performance against PIP QI benchmarks. This report is a great way to identify the health needs across your region and assist you to identify areas of improvement that will ultimately lead to an increase in patient visits and better patient outcomes.

The Report uses de-identified data drawn from PATCAT. For more information on your data sharing agreement process through PENCS software or how to use your GP Data Report, contact your Murray PHN Primary Care Consultant.

PIP QI background

Note that the following four incentives ceased on 31 July 2019:

  • Asthma Incentive
  • Quality Prescribing Incentive
  • Cervical Screening Incentive
  • Diabetes Incentive.

The following seven incentives remain:

  • eHealth Incentive
  • After Hours Incentive
  • Rural Loading Incentive
  • Teaching Payment
  • Indigenous Health Incentive
  • Procedural General Practitioner Payment
  • General Practitioner Aged Care Access Incentive.

PIP QI practice requirements

  • Commit to demonstrating quality improvement through activities that align to the needs of their patients. Information already captured within practice systems will be used to assist in developing innovative strategies that drive improvement.
  • Share a minimum set of aggregated data with Murray PHN. This will be in accordance with the 10 key improvement measures, and collated at a local level by PHNs to assist in supporting improvement and understanding health needs. Data provided will be de-identified and any measures from an individual practice will not be made available to the Department of Health.

The Royal Australian College of General Practitioners (RACGP), Australian Medical Association (AMA), Australian College of Rural and Remote Medicine (ACRRM), Rural Doctors Association of Australia (RDAA), Australian Association of Practice Managers (AAPM) and National Aboriginal and Community Controlled Health Organisations (NACCHO) are working together as members of the Practice Incentives Program Advisory Group (PIPAG), along with the Department of Health, to ensure that the PIP QI initiative is focused on quality improvement. The Colleges, AMA, RDAA, AAPM and NACCHO are also working closely with PHNs to ensure the program has strong governance of general practice data.

For further information

General practice staff can contact a Quality Improvement Consultant at Murray PHN for support with their quality improvement activities or general PIP QI queries e: or t: 03 4408 5600

Visit the Department of Health website and subscribe to Murray PHN's stakeholder newsletter, eNews - click here to subscribe.