Mental health hubs

HeadtoHelp for mental health support

Murray PHN’s first two HeadtoHelp mental health hubs opened on Monday 14 September 2020, in Bendigo and Wodonga through our partners Bendigo Community Health Services and Gateway Health. On 14 December, a new HeadtoHelp service was established in Mildura through Sunraysia Community Health Services, and on 17 March 2021, a Shepparton HeadtoHelp service opened through APMHA HealthCare. The newest HeadtoHelp service opened in Seymour on 19 April 2021, also through APMHA HealthCare. There are now more than 20 HeadtoHelp service location across Victoria - click here for all location details.

Anyone who lives in the Murray PHN region and who is struggling with distress or mental ill health, can access free mental health support by calling 1800 595 212 between 8.30am and 5pm, Monday to Friday.

HeadtoHelp services were set up as a state-wide service by Victoria’s six Primary Health Networks, to offer clinical advice, referral and wraparound care for Victorians struggling to cope with the COVID-19 pandemic.

HeadtoHelp services are needs-based and recovery-focused. They support people in mental health distress with access to multidisciplinary teams of mental health workers, including psychologists, mental health nurses, social workers, and alcohol and drug workers.

The development of HeadtoHelp followed concerns over rising incidents of self-harm, and a spike in the use of services like Beyond Blue, Lifeline and Kids Helpline by Victorians.*

Murray PHN CEO, Matt Jones says the services provide additional mental health capability to help Victorians find the right mental health service for their needs. HeadtoHelp provides onsite support for those who need it, along with telehealth for anyone across our region.

“Our focus is to provide help for people who need support with their mental health, often for the first time in their lives,” he said. “HeadtoHelp works closely with existing providers including GPs and hospitals, referring people to more intensive mental health care or social supports if they need that level of help.”

The Australian Government announced $26.9m of new funding to establish 15 dedicated mental health clinics (hubs) across Victoria on 17 August. The HeadtoHelp network has since grown and is available in more than 20 locations.


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You can also visit the HeadtoHelp Facebook page, Instagram page or Murray PHN's Facebook page to find and share updates. #ShareTheBear #HeadtoHelp