Mental health

Mental health

Murray PHN's strategic health priorities include the health issues that have the greatest impact on the lives of our community such as mental health.

Based on ABS Census 2016 data, the Murray PHN catchment population is estimated as 644,457 people. It is estimated that 19.6 per cent of the population (aged 18 to 85 years) will experience mental ill health. This equates to approximately 126,314 people across the Murray PHN catchment.

Core to our approach is to design and strengthen a primary mental health system that is aligned to a stepped care approach. This means that services and supports need to be available across a continuum of care that matches client needs – and not a one size fits all approach. We support health services to work together and coordinate care.

Murray PHN has been commissioned by the Commonwealth of Australia to improve the health outcomes for people living within the Murray PHN catchment. We know that we cannot address health needs by funding additional services alone so, in addition to funding services, we work closely with health services, clients, carers and communities to develop models that suit the local context and capability.

Murray PHN mental health activities

HeadtoHelp | 15 dedicated mental health hubs have been established across Victoria to provide extra support to people during the pandemic. Two of these hubs are in the Murray PHN region and are based in Bendigo and Wodonga.

Primary mental health services | Services that are funded by Murray PHN fall into two broad categories: Psychological Therapy Services (PTS) and Primary Mental Health Clinical Care Coordination (PMHCCC). Click here for referral criteria and local details, including guides and forms and outcome measure tools.

Psychosocial Recovery Services | Murray PHN has commissioned three psychosocial supports - Continuity of Supports (CoS), Extended Transition Arrangements (ETA) and the National Psychosocial Support Measure (NPSM) - which are grouped under the single banner of Psychosocial Recovery Services (PRS). PRS support a person to take part in key activities of life including work, education, housing, physical and social health.

Suicide prevention | In partnership with the Victorian Government, Murray PHN is delivering place-based suicide prevention strategies in Mildura and Benalla – two of 12 sites where the state government is trialling this initiative. Project officers are working to coordinate strategies that address local priorities, engaging and consulting with community, looking at data and using an evidence-base as a foundation for decision-making.

headspace | headspace is an enhanced primary care model that addresses the unique barriers that young people face accessing mental health support. With a focus on early intervention, headspace provides young people (12 - 25 years old) and their families with support at a crucial time in their lives – through 100+ national headspace centres, online services and clinical programs across Australia.

Support services for individuals

  • Ambulance (000) If you need urgent help, please call triple zero.
  • HeadtoHelp hubs offer clinical advice, referral and wraparound care for Victorians struggling to cope with the COVID-19 pandemic. Call 1800 595 212.
  • Talk it Out provides free professional phone counselling services 24 hours a day, seven days a week for people 15 years and older living or working in the Murray PHN region. Call 1300 022 946.
  • Lifeline provides 24-hour crisis counselling, support groups and suicide prevention services. Call 13 11 14.
  • Beyond Blue provides 24/7 support via phone as well as support online, via email or online forums. Call 1300 224 636.
  • Suicide Call Back Service provides 24/7 support if you or someone you know is feeling suicidal. Call 1300 659 467.
  • headtohealth is an online gateway funded by the Australian Government that can help you find free and low-cost, trusted phone and online mental health resources.