Will practices still need to meet their ePIP targets if they experience technical issues uploading shared health summaries?
An issue referred to as the ‘Dot Net’ issue is currently affecting some Clinical Information Systems (CIS) where healthcare providers have applied a recent security patch issued by Microsoft to their local systems.
For most CIS affected by this issue, healthcare providers will experience intermittent errors with uploading a Shared Health Summary to the My Health Record system. For most, an error message will be displayed.
All CIS vendors connected to the My Health Record system have been contacted by the Australian Government. Some CIS vendors have already released updated code as a new version or a patch. Those CIS vendors whose release date is in the future have an interim solution (a Registry Key Patch) available.
Some CIS vendors plan to notify their customers of the availability of the code change or Registry Key patch, while other CIS vendors will only provide the solution when contacted by their customers.
Practices experiencing this problem should contact their vendor and ask them to advise on the quickest resolution.
Practices in receipt of the ePIP incentive are still expected to either meet their requirements or to opt out of that quarter.
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