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Mildura Golf Resort

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287 Twelfth Street
Mildura, Victoria 3500 Australia

May 2019

Triage in general practice settings | Mildura

May 27 @ 5:30 pm - 9:00 pm
Mildura Golf Resort, 287 Twelfth Street
Mildura, Victoria 3500 Australia
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Non-clinical staff, such as receptionists, are usually the first port of call for patients accessing care in general practice. They make decisions about who receives an appointment that day, who needs immediate care, or who can wait until the next available appointment, but what guides their decisions? This workshop outlines the robust systems and processes that support reception staff to safely and appropriately triage patients, based on RACGP standards. Participants explore the critical role of clinical staff supporting safe triage…

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